ALI Solutions

Headquartered in Austin, Texas, ALI Solutions is a leading provider of contact center solutions including best-in-class analytics applications for the collections market. ALI’s solutions empower business users to maximize outbound agent productivity and optimize customer contacts through:

• Advanced contact analytics
• Automated decisioning
• Dynamic campaign management

ALI Solutions enables clients to proactively communicate with their customers more effectively, thereby improving business performance and enhancing their relationships with their customers. ALI enables clients to 1) increase productivity and reduce the costs of first party consumer collections, 2) increase revenue and reduce attrition of high-value consumers, 3) acquire new consumers and expand existing relationships to include additional business lines through proactive outreach, and 4) ensure compliance with regulatory rules. These solutions consistently deliver compelling return-on-investment (“ROI”) with payback typically being achieved within twelve months of the first production use.

ALI’s clients include some of the largest consumer finance and consumer-facing corporations in the world, including five of the world’s top ten banks, three of North America’s top telecommunications providers, four of the leading U.S. auto finance companies as well as leaders in e-commerce and debt collections industries. ALI has over 60 product installations processing over half a billion records every month across seven countries and three continents.

ALI was acquired by Noble Systems Corporation in October 2012. Founded in 1989 and headquartered in Atlanta, GA, Noble Systems is a global provider of innovative contact center technologies, delivering unified customer communications, business process transformation and analytics solutions.